Advice & Advocacy; Skills Development & Employability; Wellbeing A fuel-poor client was registered through our outreach work. They were supported with one-to-one help managing fuel bills. The client was single mother of 1 child and in receipt of Job seekers Allowance. We helped her set up a payment plan with the fuel supplier. She was very happy with the service she received and wanted to help others in the community. We registered her to support with our Energy Efficiency and Sustainability workshops. Her confidence has grown immensely. Quote from the client “I have never had job and thought I was not good at anything but volunteering with the energy efficiency project makes me feel like I am worth something; I am able to help others and this makes me feel happy and valued”.