We provide a free and confidential advice service for residents living in Sparkbrook and other areas in Birmingham. We have a translation and outreach service to cater for diverse community needs to improve personal, social and financial circumstances.

We provide support and advice in Punjabi, Mirpuri, Arabic, Bengali; Bangla, Gujarati, Hindi and Urdu.

 

Housing 

 Ashiana offers housing advice and information on the following:

Mortgage rescue
Housing register applications
Housing allocations (Choice-based Lettings)
Housing benefit (now part of Universal Credit)
Council tax
Domestic violence related issues
Homelessness
Issues / conflict relating to landlord and tenants
 
Welfare

We offer comprehensive advice regarding a wide range of welfare benefit issues:

Universal Credit applications, now incorporating:
Child Tax Credits
Working Tax Credits
Income Support
Income-based Job Seekers Allowance (JSA)
Income-related Employment & Support Allowance (ESA)
Carers allowance
Pension credit
General enquiries
general form filling
translation service
Financial Advice

ACP Advice offers support in managing individual budgets in times of financial hardship. We advise on Financial planning, budgeting and debt management by liaising with licensed debt agencies to put payment plans into place.

 

“We need a service like this, for those of us that can’t speak, read, write and understand English. We are not educated, what will happen to us, where will we go if we don’t get the help to require. We will just be thrown from pillar to post for the rest of our lives” Mr LZ