Mini Case Study: Skills Development & Employability A family man who moved to Birmingham after a dispute with his family in Bradford. He was a very businessman but had no formal education. He was in Birmingham with his wife and 4 children and had very little income. Client was referred by the local jobcentre. He volunteered at ACP as an advice worker he started of shadowing senior advisers and eventually started to deliver advice himself. He was provided with training, support and mentoring during his placement at ACP, along with specialist training on how to fill in ESA 50’s and PIP applications. This soon became his forte and he had a very high success rate in applications and the appeals stage. He was also helped with his job application, interview techniques and confidence building. The client secured employment as a community hub officer with the help and support from ACP and has become financially independent. He specialises in PIP and ESA applications in Handsworth and support vulnerable people who require representation.